Privacy Policy

At Tiimba, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Site.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

This includes information that identifies you as an individual, such as:

Name
Email address
Phone number
Billing and shipping address
Any other information you provide when contacting us, subscribing to our services, or completing forms on the Site.

b) Non-Personal Information

This includes technical and usage data that does not directly identify you, such as:

IP address
Browser type and version
Device information
Operating system
Pages you visit on our Site and how long you stay on them
Referring websites

c) Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Site. These collect information about your browsing behavior, such as your preferences and interactions with the Site.

You can adjust your browser settings to decline cookies; however, some features of the Site may not function properly if cookies are disabled.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services.
To process transactions and fulfill orders.
To respond to your inquiries and provide customer support.
To send you updates, promotional materials, and other communications (if you have opted in).
To monitor and analyze usage trends to improve the Site’s functionality.
To detect, prevent, and address security threats, fraud, and other unlawful activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

a) Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Site, processing payments, delivering products, or providing other services. These providers are obligated to protect your information and use it only for the purposes specified by us.

b) Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or abuse.

c) Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Rights

Under Hong Kong’s Personal Data (Privacy) Ordinance (PDPO), you have the following rights:

To access your personal data held by us.
To correct any inaccuracies in your data.
To request the removal of your data, where applicable.
To withdraw your consent for data collection or processing.

If you wish to exercise any of these rights, please contact us using the information provided below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no data transmission or storage system can be guaranteed to be 100% secure. Please ensure that you use secure methods when sharing sensitive information with us.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.

9. International Data Transfers

As a business based in Hong Kong, your information may be transferred to and processed in other countries, including those that may not have the same data protection laws as your jurisdiction. By using our Site, you consent to such transfers.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: infor@tiimba.com
Address: Transcend International Holdings Ltd.
G/F, 5-13 New Street, Tai Ping Shan,
Hong Kong